U.S. Shipments We offer Standard, Two Day, and Next Day Shipping. Standard delivery has an average transit time of 2-3 business days and most often will arrive via US Mail. Two Day shipping has a guaranteed transit time of 2 business days and Next Day shipping has a guaranteed transit time of 1 business day. Two Day and Next Day orders will arrive via FedEx, who would like your phone number so you can be reached by them if necessary. Please enter it at time of checkout. There is no delivery on Holidays or Weekends (Saturday and Sunday).
On all orders there is small charge of .99 (cents) for packaging materials. These may include, for example, boxes, padded envelopes, sealing tape, foam packing, bubble wrap or any other item and/or the acquisition of such items . You are able to review this charge before you submit your order.
We do our best to get out orders as soon as they come in, but there may be instances in which a delay occurs. Although you may choose Next Day or Two Day delivery, this does not mean you are guaranteed to get your order in one or two days. That simply means the transit time is one or two business days. We are not responsible for assumptions made about product arrival dates. All orders placed after 9am EST are NOT guaranteed to go out that day, regardless of the type of shipping chosen. If you require your order go out the same day and you've placed an order after 11am EST then please call us.
If you live in an area where the US Postal service does not deliver mail to your residence, then you need to make us aware of that when placing your order. This can be done by simply leaving a comment on the order page. If you are shipping to a location that is different from your billing address then we will not ship replacement goods in the event the initial shipment is not received. If after 10 business days you have not received your package you have one week to contact us, although you agree that delivery confirmation by United States Postal Service, FedEx, or UPS will suffice as proof that you have received the item(s) ordered and that Apple Health Store is not responsible.
International Orders and/or Non U.S. Shipments
All international orders are shipped via FedEx International and include tracking information. FedEx and USPS requires your phone number so you can be reached by them if necessary. Also, please include an email address if you have one. Please enter it at time of checkout.
Shipping Fees vary depending on the Shipping Destination Country as well as the Weight of the Package. The Final Shipping and Handling Fees will be displayed on the final page of checkout. We reserve the right to modify shipping fees after the placement of your order. Free Gifts apply to US orders only. There is no guaranteed delivery time but in general it takes 4-7 business days, depending on where you live.
On all orders there is small charge of .37 (cents) for packaging materials. These may include, for example, boxes, padded envelopes, sealing tape, foam packing, bubble wrap or any other item and/or the acquisition of such items. You are able to review this charge before you submit your order.
Understand that we will not be held liable for packages shipped outside the US that are lost, stolen, seized by customs or not allowed into your country. There may be additional duties and/or brokerage fees and/or taxes associated with the delivery of your package which you are responsible for and agree to pay. The customer is fully responsible for understanding the importation guidelines of their particular country. The Customer is responsible for paying ALL costs associated with the shipment of their package, including duties, taxes, brokerage fees, and transit costs. If you refuse payment of any fees, you agree that we may process and charge the credit card used for your purchase for any fees billed to our company.
Once packages leave the US border it is the customer's responsibility for dealing with their country's authorities for the delivery of the package. If your package is refused in any way you are not entitled to a refund. There are no refunds on orders shipped outside of the United States.
We DO NOT ship to the following countries: Entire Continent of South America, Ghana, Norway, Spain, Portugal, Italy, Cuba, Greece, Germany.
If you have questions about our international policies you must call or email prior to ordering. In very rare circumstances, the product you order might be on back order. In that case, we will notify you via email of this situation and you'll have the opportunity to cancel your order. We will not charge your credit card unless your product is in stock and ready to be shipped.
Use of this web site constitutes acceptance of the Terms of Use. Click Here for the Terms of Use for Apple Health Store LLC. 
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